LoanBot LLC Terms of Service
Last Updated: June 8, 2025
Welcome to LoanBot (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of LoanBot’s website, mobile application, and subscription-based tools for real estate and mortgage professionals (collectively, the “Service”). By subscribing, registering, or using our Service, you agree to be bound by these Terms.
1. Subscription and Billing
LoanBot operates on a month-to-month subscription model.
All subscriptions are recurring and will automatically renew each month until canceled.
Your chosen payment method will be charged at the beginning of each billing cycle.
There are no contracts or long-term commitments beyond the current billing month.
Cancellations can be made at any time through your account dashboard or by contacting support.
If you cancel during an active billing period, your subscription will remain active until the end of the paid month. No refunds or prorated credits will be issued for partial months or unused time.
By subscribing, you authorize LoanBot to charge your selected payment method for recurring fees until you cancel.
2. Refund Policy
LoanBot subscriptions are non-refundable except where required by law. Because our Service provides immediate access to digital tools and resources, we do not offer refunds once a billing period has begun.
If you experience an issue with your account, please contact our support team so we can help resolve it.
3. Account Responsibilities
You are responsible for maintaining accurate account information, including your billing details, and for safeguarding your login credentials. LoanBot is not responsible for unauthorized access resulting from your failure to maintain security over your account.
4. Acceptable Use
You agree not to misuse the Service or use it in violation of any applicable law. Prohibited uses include, but are not limited to:
Sharing or reselling your account;
Reverse-engineering the platform;
Interfering with the functionality or security of the Service;
Using the platform to transmit harmful or deceptive content.
5. Changes to Pricing and Service
We may modify our pricing or features from time to time. Any price changes will be communicated in advance via email or account notice and will apply to subsequent billing periods.
6. Disclaimer of Warranties
The Service is provided on an “as-is” and “as-available” basis. LoanBot makes no warranties, express or implied, regarding the accuracy, performance, or reliability of the Service.
7. Limitation of Liability
To the fullest extent permitted by law, LoanBot, its affiliates, and representatives are not liable for any indirect, incidental, or consequential damages arising from your use or inability to use the Service.
8. Governing Law
Governing Law. This Policy and any disputes arising out of or relating to it are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Mandatory Mediation. You and LoanBot agree that any controversy or claim arising out of or relating to this Policy, your use of the Services, or any aspect of your relationship with LoanBot shall first be submitted to confidential mediation in Travis County, Texas, under the Commercial Mediation Rules of the American Arbitration Association. If mediation does not resolve the dispute within 60 days, either party may then file a lawsuit in the state or federal courts located in Travis County, Texas.
9. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Email: privacy@loanbot.com
Mail: LoanBot LLC, Attn: Privacy Officer, hello@loanbot.com
Thank you for trusting LoanBot™ with your data. Your privacy is our commitment.
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